We make your IT environment visible, controllable, and optimizable, providing real-time insights, full management capabilities, and performance optimization.

Focus on Solving Fragmented IT Challenges

· Fragmented Information – Assets scattered across tools and spreadsheets; no single source of truth. Difficult to get a consolidated view, slowing issue resolution.

· Continuity Risks – Outages often discovered only after users report issues. Lack of proactive monitoring increases the risk of costly downtime.

· Limited Data Insights – Manual and incomplete reporting makes decisions reactive instead of strategic. Low utilization of historical data hampers planning and forecasting.

· Opaque SLAs – No clear visibility into response time, recovery time, or availability. Hard to measure performance and hold service quality accountable.

Our solutions deliver unified visibility, proactive monitoring, and actionable insights to improve continuity, efficiency, and service quality.

We empower enterprises with intelligent IT operations and maintenance

Powered by NetworkX’s self-developed NetcareOne platform, we provide end-to-end O&M for the entire IT infrastructure — covering network and security devices, servers, virtualization, and databases.

Through unified management, real-time monitoring, and automation, our platform helps enterprises reduce costs, enhance stability and security, and accelerate digital transformation.

We offer following ——

Full Visibility at a Glance

You could gain a centralized view of networks, security devices, servers, virtualization, and databases through unified cross-region and cross-system dashboards with topology mapping for rapid issue localization.

Always-On Critical Systems

We trigger intelligent alerts instantly, prioritized by impact, and create automated tickets linked to assets with script-based troubleshooting to speed up issue resolution.

Data-Driven Decisions

We provide auto-generated reports on asset distribution, system status, alert trends, and resolution times, while multi-dimensional analysis by period, region, and device type helps optimize strategy and planning.

Transparent Performance

We provide automated SLA tracking for response times, repair durations, and availability, while benchmarking against contracts and internal KPIs helps improve service quality.

EMPOWER ENTERPRISE MANAGEMENT

We turn fragmented processes into centralized systems, reactive operations into proactive management, guesswork into data-driven decisions, and vague insights into quantified results, empowering enterprises to make smarter, faster, and more reliable IT decisions.