Managing IT operations at scale is very different from managing a single site.
A leading national pizza restaurant chain operates 1,000+ directly managed stores across the country.
Stable networks, servers, and in-store IT devices are critical to daily operations — any disruption can directly impact business continuity and customer experience.
As the store footprint continued to grow, limitations in the existing operations model became increasingly visible 👇
🔹 Monitoring data scattered across multiple systems
🔹 Incident detection relied heavily on manual checks and reactive reporting
🔹 Limited real-time visibility into IT assets across thousands of locations
🔹 Insufficient observability for business-critical systems, increasing operational risk
At national scale, these challenges multiply fast.

𝗢𝘂𝗿 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 🛠️
To meet strict security, compliance, and data sovereignty requirements, NetworkX designed and delivered a privately deployed, store-level intelligent IT operations management system.
✔ Private deployment of the ITOM platform and cloud probing system in the customer’s own data center
✔ Centralized monitoring and operations across all stores
✔ Currently supporting ~1,000 stores and 10,000+ devices
✔ Architecture designed to scale smoothly to 2,000 stores and 20,000+ devices
The result is a scalable and future-proof operations foundation, purpose-built for large chain environments.

𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 📈
🔍 A single, unified operations view
Network, devices, and systems across all stores are visible from one centralized platform
⚡ Real-time monitoring with near-instant alerts
Issues are detected early and pinpointed quickly, significantly reducing response time
🧠 Improved observability of business-critical systems and assets
Operational risks are identified before they impact store operations
💡 Higher efficiency, lower operating costs
Automation and centralized management reduce manual effort and long-term OPEX

𝗪𝗵𝘆 𝗧𝗵𝗶𝘀 𝗠𝗮𝘁𝘁𝗲𝗿𝘀 𝗳𝗼𝗿 𝗠𝘂𝗹𝘁𝗶-𝗦𝗶𝘁𝗲 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲𝘀 🌍
For large retail and restaurant chains, IT operations isn’t just about tools.
It’s about whether your operations model can scale with the business.
Unified visibility, proactive monitoring, and an architecture designed for growth make the difference between reacting to incidents — and operating with confidence at scale.

If you’re managing IT operations across hundreds or thousands of locations,
happy to exchange insights on what works — and what doesn’t.

Mail us at: salesenquiry@networkxcloud.com

#ITOperations #ITOM #MultiSiteOperations #RestaurantTechnology #EnterpriseIT #ScalableArchitecture #ITObservability